StarTrek.website has updated to Lemmy version 0.19.3 (Clear cache/cookies in browser or remove+re-add account in app if experiencing login issues)

We had been waiting at 0.18.5 for a while because 0.19 came with some federation bugs (and obviously it would be extremely embarrassing if this instance had issues in that department).

The biggest changes for users are a new scaled sorting method that should prioritize posts from smaller communities (no more Risa dominating the entire feed), the ability for users to block whole instances, and the ability to import/export accounts with other instances (or just back up your account).

Also I’d like to apologize for the downtime; we expected this to be a simple update taking only a few minutes, so I didn’t post an alert in advance, but then were some issues that caused us to go offline for several hours.

Lastly, after the update I found I had to clear my browser cache/cookies in order to log in, similarly, users using apps have been reporting they needed to remove and re-add their accounts. You may find you need to do that too!

EDIT: The app Liftoff has a bug preventing login on any Lemmy instance over v0.19.0

Drunk

EDIT 2: We’ve updated to 0.19.3, mostly just bugfixes in this one.

Stampela,

In Voyager I had to “delete” my account from the interface and then add it back again before it worked again. Now in fairness the button shows “log out” while doing so, but still it was an unusual step so probably nice for others to know. :)

Admin,
@Admin@startrek.website avatar

Good to know, thanks! I added it to the post.

The_Picard_Maneuver,
@The_Picard_Maneuver@startrek.website avatar

This was my experience in Voyager as well.

jawa21,

Thanks for the info. I had wondered what was going on. Glad to see the features from 19.5 here.

andthenthreemore,
@andthenthreemore@startrek.website avatar

Had to remove and re-add account with Sync too.

klemptor,

Yep, in Jerboa I had to delete & readd my account too. Thanks for the informative post! :)

bradboimler, (edited )
@bradboimler@startrek.website avatar

Fixed works great now had to do it both for browser and voyager thanks for the update. Also could you post this on Mastodon update page startrek.website would not load this post until i cleared cache would be helpful.

Admin, (edited )
@Admin@startrek.website avatar

Way ahead of ya! Glad you got it working.

EDIT: You were ahead of me! OK

CCMan1701A,

Add and remove on jerboa, works fine after that. 👍

Chetzemoka,

Sign out, sign back in on Boost, also works fine after that

USSEthernet,

Ummm yeah, I’m going to need to to submit a change request before all maintenance. The change management board will need to approve it before you can do anything.

Jk, thanks for all you do. After logging out and back in on sync, I’m back up.

Admin,
@Admin@startrek.website avatar

Is bureaucracy canon?

ApostleO,

Be advised: I am unable to log in using the Android app, Liftoff.

I first noticed content wouldn’t load. I removed the account, and tried to re-add it. It simply spins its wheels endlessly with no error or connection. I cleared the app data and cache, and now when I try to add the startrek.website instance, it says “Instance not found.”

I suspect the issue is with their app (looks like they haven’t updated since July), but I thought I’d post here so admins would be aware, and in case any other Liftoff users are having the same issue. I see a lot of comments about Jerboa, so I’ll be trying that app.

🖖

Admin,
@Admin@startrek.website avatar

Hm, I’ll take a look at that. I haven’t tried that app yet.

EDIT: Yes, looks like that’s a bug with Liftoff

Wooster,
@Wooster@startrek.website avatar

I had a difficult time figuring out how to read the post on the website. Clicking the link itself just gave me an errror. I had to discover what that innocuous “+” was for to expand and read.

I recommend editing this post’s title to include the TL;DR.

Admin,
@Admin@startrek.website avatar

Thanks for bringing this to my attention, I’ve done just that.

charonn0,
@charonn0@startrek.website avatar

Phew!

I’ll just leave this here: www.patreon.com/treksite

Admin,
@Admin@startrek.website avatar

https://startrekcostumeguide.com/wp-content/uploads/2022/01/Picard-thank-you-GIF.gif

OpenStars,
@OpenStars@startrek.website avatar

Nice! I have been waiting for this, eagerly anticipating when I can block the entire hexbear instance (I made the mistake of commenting in one of their magazines once and despite how many days ago that was the sheer flood and content of the responses continues to be… let’s just say enlightening in terms of how they choose to exist). So this is fantastic! :-P

bradboimler,
@bradboimler@startrek.website avatar

Wait It allows us to block instances from are account this is game changer! 🖖

OpenStars,
@OpenStars@startrek.website avatar

Yes that is the reason I wanted to comment here, to help spread awareness of this fantastic feature. Go into your Settings (not Profile), Blocks, on the left scroll waaaaay down, and you can block an entire instance. I was getting more than ten replies every day to a week-old comment, but since I blocked it today I have yet to see anything hex, anywhere. Silence is a beautiful thing:-).

bradboimler,
@bradboimler@startrek.website avatar

I just did the same thank you this was a awesome addition.

OpenStars,
@OpenStars@startrek.website avatar

You are welcome:-)

The_Picard_Maneuver,
@The_Picard_Maneuver@startrek.website avatar

Hopefully people who browse lemmy via browser are finding a way to read this page. This post was failing to load for me even while logged out for some reason. Luckily I saw it from a mobile app and knew to clear cache/cookies, because otherwise I might have just assumed it was down.

ValueSubtracted,
@ValueSubtracted@startrek.website avatar

We also have a Mastodon PSA up - unfortunately, with the post being difficult to access, there’s not too much else we can do - I ran into the same issue, myself.

EmergMemeHologram,

In Mlem you need to confirm your account before deleting it from the app, so I actually had to delete the whole app

Works now though.

ButtholeSpiders,
@ButtholeSpiders@startrek.website avatar

Glad to see this as I did all the above and it’s still not working in Mlem. I’ll give this a try though.

EmergMemeHologram,

Yeah try deleting the app, check your phones storage in settings > general > storage and search for Mlem. If you delete it it will remove all data from your phone, then you can reinstall and sign in again.

ButtholeSpiders,
@ButtholeSpiders@startrek.website avatar

Got home and giving it a shot now, I’ll write back for others seeing it too. 👍

Edit: You we’re 100% correct, deleting the app worked perfectly. Removing the account from Mlem did nothing and clearing browser cache did nothing. Weird bug for this version. 🤔

Snowcano,

I’m so happy I can now block entire instances! Thanks for the hard work!!

Kudusch,

Thank you for the update! Our trusty bot over at c/greatestgen had no issues and is still posting the most embarrassing episodes (so all of them) of The Greatest Generation and The Greatest Trek.

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